Privacy Policy

Effective Date: April 10, 2026

RIM TO GO (“we,” “our,” or “us”) is a pickup-only delivery coordination service operating in Lake Arrowhead, Crestline, Rimforest, and surrounding areas. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services.

1. Information We Collect

We collect only the information necessary to complete your delivery request, which may include: your name, mobile phone number, pickup location details, delivery address, and pickup/delivery instructions.

2. How We Use Your Information

Your information is used solely to process your request, coordinate pickup and delivery, and communicate with you regarding your order and customer support. We do not use your information for advertising or promotional marketing.

3. SMS Communications & Consent

When you provide your mobile phone number while submitting a delivery request at https://rimtogo.goape.io, you expressly consent to receive transactional SMS messages related to your order.

These messages may include order confirmations, driver status updates, availability confirmations, delivery notifications, and customer support responses. Message frequency varies based on active orders. Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP. For help, reply HELP.

RIM TO GO does not send promotional or marketing text messages.

Some transactional messages may include a secure link to complete payment for delivery fees or to view order status. Links will be from rimtogo.goape.io.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

4. Sharing of Information

We do not sell or rent your personal information. We may share limited information only as necessary to fulfill your delivery request, such as with the driver assigned to your order, or with service providers that help operate our platform (for example, SMS delivery providers). Service providers are required to protect your information.

5. Data Retention

We retain delivery request and communication records only as long as reasonably necessary to operate the service, maintain business records, resolve disputes, and comply with legal obligations.

6. Security

We take reasonable administrative, technical, and physical measures to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Children’s Privacy

Our services are not intended for individuals under 18 years of age, and we do not knowingly collect personal information from minors.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have questions about this Privacy Policy or your information, please contact:

Go APE LLC.
Box 642
Lake Arrowhead, CA 92352
Email: deliver@goape.io
Website: https://rimtogo.goape.io